We are setting up a large team of coordinators in Amsterdam to support several key markets in their acquisition efforts.

As a Coordinator you will be responsible for building hotel websites, training and coaching hotels in utilising and optimising our system.

You will work in a central team creating new properties for different countries depending on your language skills. 

Responsibilities:

·         Coordination and production of new hotel websites;

·         Obtaining correct hotel information and pictures of newly registered hotels;

·         Obtaining USP’s for each new hotel;

·         Training new hotels to use our extranet, rates & availability system;

·         Liaising with managers with regards to registered hotels;

·         Following up correspondence, imparting information to hotels by telephone;

·         Following up of administrative related tasks;

·         Maintaining good contacts with new properties in order to secure up to date information;

Requirements:

·         Fluent in English & native level speaker Spanish;

·         Administrative experience (or similar) gained within an office environment;

·         Experience within travel industry;

·         Experience gained within customer or consumer facing business environment;

·         Strong communication skills;

·         Team player;

·         Pro-active, sense of responsibility, independent and customer friendly;

·         Target driven.

 
What Booking.com will offer YOU!!!

·         A gross monthly salary of EUR 1700,- based on 40 hours;

·         International working environment;

·         Convenient office location in the center of Amsterdam;

·         Quarterly Bonus Plan 12% of your salary.

Interested? Please apply directly on our Booking.com website or

click on the following link: http://booking.com/jobs

We are setting up a large team of coordinators in Amsterdam to support several key markets in their acquisition efforts.

As a Coordinator you will be responsible for building hotel websites, training and coaching hotels in utilising and optimising our system.

You will work in a central team creating new properties for different countries depending on your language skills. 

Responsibilities:

·         Coordination and production of new hotel websites;

·         Obtaining correct hotel information and pictures of newly registered hotels;

·         Obtaining USP’s for each new hotel;

·         Training new hotels to use our extranet, rates & availability system;

·         Liaising with managers with regards to registered hotels;

·         Following up correspondence, imparting information to hotels by telephone;

·         Following up of administrative related tasks;

·         Maintaining good contacts with new properties in order to secure up to date information;

Requirements:

·         Fluent in English & native level speaker in Greek;

·         Administrative experience (or similar) gained within an office environment;

·         Experience within travel industry;

·         Experience gained within customer or consumer facing business environment;

·         Strong communication skills;

·         Team player;

·         Pro-active, sense of responsibility, independent and customer friendly;

·         Target driven.

 
What Booking.com will offer YOU!!!

·         A gross monthly salary of EUR 1700,- based on 40 hours;

·         International working environment;

·         Convenient office location in the center of Amsterdam;

·         Quarterly Bonus Plan 12% of your salary.

Interested? Please apply directly on our Booking.com website or click on the following link: http://booking.com/jobs

We are setting up a large team of coordinators in Amsterdam to support several key markets in their acquisition efforts.

As a Coordinator you will be responsible for building hotel websites, training and coaching hotels in utilising and optimising our system.

You will work in a central team creating new properties for different countries depending on your language skills. 

Responsibilities:

·         Coordination and production of new hotel websites;

·         Obtaining correct hotel information and pictures of newly registered hotels;

·         Obtaining USP’s for each new hotel;

·         Training new hotels to use our extranet, rates & availability system;

·         Liaising with managers with regards to registered hotels;

·         Following up correspondence, imparting information to hotels by telephone;

·         Following up of administrative related tasks;

·         Maintaining good contacts with new properties in order to secure up to date information;

Requirements:

·         Fluent in English;

·         Administrative experience (or similar) gained within an office environment;

·         Experience within travel industry;

·         Experience gained within customer or consumer facing business environment;

·         Strong communication skills;

·         Team player;

·         Pro-active, sense of responsibility, independent and customer friendly;

·         Target driven.

 What Booking.com will offer YOU!!!

·         A gross monthly salary of EUR 1700,- based on 40 hours;

·         International working environment;

·         Convenient office location in the center of Amsterdam;

·         Quarterly Bonus Plan 12% of your salary.

Interested? Apply directly on our Booking.com website or click following link: http://booking.com/jobs

We are setting up a large team of coordinators in Amsterdam to support several key markets in their acquisition efforts.

As a Coordinator you will be responsible for building hotel websites, training and coaching hotels in utilising and optimising our system.

You will work in a central team creating new properties for different countries depending on your language skills.

Responsibilities:

·         Coordination and production of new hotel websites;

·         Obtaining correct hotel information and pictures of newly registered hotels;

·         Obtaining USP’s for each new hotel;

·         Training new hotels to use our extranet, rates & availability system;

·         Liaising with managers with regards to registered hotels;

·         Following up correspondence, imparting information to hotels by telephone;

·         Following up of administrative related tasks;

·         Maintaining good contacts with new properties in order to secure up to date information;

Requirements:

·         Fluent in English & native level speaker in Italian;

·         Administrative experience (or similar) gained within an office environment;

·         Experience within travel industry;

·         Experience gained within customer or consumer facing business environment;

·         Strong communication skills;

·         Team player;

·         Pro-active, sense of responsibility, independent and customer friendly;

·         Target driven.

What Booking.com will offer YOU!!!

·         A gross monthly salary of EUR 1700,- based on 40 hours;

·         International working environment;

·         Convenient office location in the center of Amsterdam;

·         Quarterly Bonus Plan 12% of your salary.

Interested? Please apply directly on our website or click on the following link: http://www.booking.com/jobs.en-gb.html?sid=6afa5d7c6f04359b9230f8e31d4d5288;dcid=1;st=details;job_id=31864

• processing of orders, ensuring information is accurate and within approved timelines
• proactive contact with customers regarding status of orders
• abide by export control processes
• follow credit control procedures
• deal with customer queries / complaints
• other general office duties

• Native level German speaker
• Fluent in English, spoken and written
• Experience and pleasure in providing excellent customer service
• Familiar with working in a B2B international business environment
• Affinity with technical products
• Working experience of MS Office (especially excel) Lotus Notes SAP

• Ensures that our internal and external customers are taken care of according to the companys policies and procedures
• Ensures orders are processed according to customer instruction and conditions
• Provides excellent customer and product service; ensures customers are satisfied
• Processing of sales orders on a daily basis
• Monitoring shipments and proactively respond on potential issues
• Handle and resolve customer complaints
• Handle and resolve service and transport issues
• Coordinate and execute return process
• Develop and maintain good relationships with internal/external customers (affiliate, physician, pharmacist, wholesaler, hospital, distributor etc and the ABR departments)
• Develop and maintain good relationship with (local) service providers
• Ensure country specific support during business hours including call handling
• Within selfsteering teams responsible for the daytoday business
• Provide backup support within selfsteering teams
• Identify process improvements
• Provide input for the monthly country KPIs
• Ensure knowledge of GMP/GDP and job related training is up to date

• Degree in Economics, Business Administration or related area
• Preferably minimum 2 to 3 years of related experience in customer service or sales
• Ability to multitask and work within diverse international group of people
• Affinity with computer work
• Advanced communication skills
• Customer focused
• Fluency in English andGerman
• Problem solving skills
• Ability to set priorities

• Create/monitor invoices and credit notes using standard systems. Handle customer requests and add this information to standard contracts
• Create and maintain high level of customer satisfaction within the Dutch market
• Affiliation with the retail business by having worked in a supermarket environment
• Manage the general sales process
• Understand the budget, decision and order process
• Identify and clarify business needs within accounts in your territory
• Uncover existing applications deployed in the account
• Confirm the platforms within the account
• Cooperate with sales team closely and effectively
• Offer support to colleagues from other European CS teams when needed
• Understand standardized administrative systems a.o. for creating contracts, become a professional in using them and use them for analytical purposes
• Work with customer balances
• Customer focused, wanting to learn about their business, steering the customer by understanding their business while providing the best service within the available guidelines.Showing commitment, sticking to promises

• 24 years experience in customer service
• Native level Dutch, excellent English and another European language on a fluent level
  

• Excellent verbal communication skills are essential
• Previous Customer Service Representative and Supply chain experience preferably within a service organization
• Phone skills
• Self motivated and self managed
• Team player
• Thrive by working in an international environment
• Ambitious or higher professional education, preferably in economics or marketing
• Able to plan ahead, always have an overview
• Knowledge of CRM tools is an advantage
• Good knowledge of Microsoft Office (Word, Excel, Outlook)
• Willing to travel occasionally to clients

• Developing and maintaining strong business relationships with hiring managers and senior management within IT Department
• Managing full cycle recruiting processes for technical/nontechnical roles within the IT Department and ensuring a smooth and positive candidate experience
• Mentoring and providing guidance and direction to Recruiters
• Negotiating job offers by partnering with hiring manager, senior management and other groups as necessary
• Developing and implementing innovative sourcing strategy for technical/nontechnical positions which are quality, costeffective and speed driven in attracting the best candidates worldwide

• Minimum of 5 years proven recruiting experience in an international corporate environment implementing a wide range of staffing programs including managing a team of Recruiters
• International staffing experience in IT industry and/or agency
• Proactive and ability to handle customer relationship management with key internal stakeholders
• Good understanding of job market, industry trends and the ability to adapt quickly when needed high tech recruiting experience is advantageous
• Broad knowledge of programming languages, web technologies, software development process and emerging technologies you understand what a Developer does and can source, filter and speak to candidate for this role with little or no direction
• Possess a wide range of experience and expertise on current external recruiting policies, practices, and trends
• Commercial awareness and resultsdriven with handson mentality
• Ability to work in a team environment with a high sense of urgency and flexibilty
• Excellent English communication skills and proven ability to sell and close candidates

• Coordination and production of new hotel websites;
• Obtaining correct hotel information and pictures of newly registered hotels;
• Obtaining USPs for each new hotel;
• Training new hotels to use our extranet, rates availability system;
• Liaising with managers with regards to registered hotels;
• Following up correspondence, imparting information to hotels by telephone;
• Following up of administrative related tasks;
• Maintaining good contacts with new properties in order to secure up to date information;

• Fluent in English native in Russian OR German OR French
• Administrative experience (or similar) gained within an office environment;
• Experience within travel industry;
• Experience gained within customer or consumer facing business environment;
• Strong communication skills;
• Team player;
• Proactive, sense of responsibility, independent and customer friendly;
• Target driven.

• EUR 1700 gross p.month, based on 40 hours;