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job description
Are you fluent in French/English and looking for a CSR position in an auctioneer company?
Unique Multilingual Services
2008-07-24
Job description:
For one of the worldÂs largest industrial auctioneer in Zevenbergen we are looking for a:
French/English Customer Service Representative
RESPONSIBILITIES:
Customer Service
-Acting as a role model for all team members by employing superior customer service and salesmanship skills at all times
-Following up on all customer inquiries
Auction Administration
-Act as a liaison with all levels of the organization to ensure accurate reporting of information
-Build and maintain strong relationships with customers, financial institutions, local taxation offices, motor vehicle branches to obtain information or solve problems
-Maintenance and setup of relevant systems used to maintain auction information
-Escalate problems or issues to senior management
-Inputting data into the company salesite system
-Preparing the necessary paperwork for the Auctioneer
QUALIFICATIONS:
-High School Diploma
-Post Secondary Education
-2 Year previous Customer service experience in a related field (optional)
-Strong computer skills including the ability to learn new systems and to enter data quickly and accurately.
-Regular overtime surrounding sale dates is a requirement of this position.
-Strong Problem solving, organizational and time management skills
-Able to set priorities and work independently with minimal supervision
-Positive attitude
-A desire to help others learn, someone who takes responsibility to coach and mentor others
-Good communication skills - strong on diplomacy, a patient listener, strong written communication skills, proven conflict resolution skills
-Team player, ability to relate to a diverse customer base and workforce, ability to put people at ease and the ability to easily network with others
-Adaptable and willing to adjust to new ideas or change
-High level of integrity and ethics
-Ability to work in high pressure situations
-Ability to think on your feet
-Strong attention to detail
-Fluency in French and English
If you are interested in this position please send your CV to rotterdam@uniquemls.com or contact us at 010-5032900.
Company description:
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Contact name: UMLS, Rotterdam, Westersingel 97
Contact email: rotterdam@uniquemls.com
Contact phone: (0)10 503 29 00
