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job description
German German Customer Service Represetative Wanted Urgently
Multilingual Solutions
2008-07-03
Job description:
Professional and service-minded contact to internal and external customers. Answer frequently asked questions and provide information to allow efficient and smooth business operations.
- Requesting documents from internal or external customers
- Review of documents if correct and complete
- Clearance of customers within SAP
- Handling of document returns (such as incomplete or non-valid documents)
- Archiving customer related documents
- Electronic (digital) customer file
- Open, sort and distribute incoming mail
- Answer incoming phone calls in a friendly and service minded manner
- Answer FAQ on telephone and e-mail with reference to products and services both to internal and external customers
- Handle inbound mail & e-mail
- Continuous improvement process
- Strictly follow our client Policy & Procedure Manual
- Identify and report deviations our client Policy & Procedure Manual to Line Manager
Any other task and duty within our client as agreed with Line Manager
Company description:
Multilingual Solutions are a team of multi-lingual Recruitment Consultants specialising in selecting the perfect candidate for the best-suited position. We are currently searching for German/English speaking candidates for the Customer Service position This is a position were you can join a young and vibrant team and grow into team leader very quickly. They are looking for hard working candidates to excell as the company is growing very quickly. Please gets in touch ASAP. The salary for a start up company is good they will offer €2000-€2200 gross + travel up to €400 euros per month depends on exspreince and languages.
Requirements:
-Native German and fluent English
-Service-minded
-Excellent written and verbal communication skills
-Good organisation skills and high level of accuracy
-Can work independently and as part of a team
-Flexible attitude, can work in a dynamic and changing environment
Contact name: James McNair
Contact email: support@multilingualsolutions.nl
Second email: j.mcnair@multilingualsolutions.com
Contact phone: +31 020 522 1788
