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job description
Technical Support Facilitator - France
Adams' Multilingual Recruitment
2008-07-22
Job description:
Based in the company’s European Business Centre in Zoetermeer, your principle responsibilities are to promote, sell and support our products, working closely with the EMEA field sales and service teams, including application and trouble shooting.
In addition, you will be required to:-
• respond to customer and distributor sales and application enquiries in a professional and timely manner, recommending improvements where appropriate, taking ownership of the delivery of the solution and maintaining regular customer contact
• provide quotations, ensuring compliance with specific certifications and quality plans
• carry out accurate and timely order entry on to SAP
• provide an after sales service to customers including troubleshooting
• assist with training and development in customer requirements, product application and Company procedures
Company description:
Adams Multilingual Recruitment was founded by Maureen Adam in 1997 with the objective of providing a recruitment service for international people wishing to start or further their career in the Netherlands. We specialize in native speakers (in any language) with fluency in English. We have built strong relationships with a wide range of exciting and diverse international companies who can offer extensive career opportunities. Whether you are looking to promote your marketing skills or add value as an accountant, we are in a position to assist you in your job search.
Requirements:
• proven technical background and experience
• the ability to analyse customer product issues from a distance
• competence in MS Office, Excel spreadsheets, Lotus Notes and SAP
• proven office and customer support experience
• dual language skills essential, one of which is fluent English. Your native language will be French.
Contact name: Madeleine Springett
Contact email: madeleine@adamsrecruitment.com
Contact phone: 020 5800340
