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Service Delivery Manager
Post updated: 26/05/2013
Purpose: The role holder is accountable for managing service delivery of a medium to small complexity into one or more customer accounts. The customer relationship will typically be at senior management level and the contract will include resource management (Typically consisting of 20 people either directly or indirectly), cost control (Typically accountable for a cost budget of 2 to 8 million), achievement of productivity improvements, and achievement of the account growth plan as agreed in the account roadmap. Key accountabilities: o Leads service delivery to customer(s) in order to deliver contracted service commitments and continual service improvements (typically to senior level). A ...
Submission Deadline: 08/06/2013
Contact email: http://eu.experteer.com/account/signup_now/expatica_com/2160891
Look at all jobs of: Experteer.com
Purpose: The role holder is accountable for managing service delivery of a medium to small complexity into one or more customer accounts. The customer relationship will typically be at senior management level and the contract will include resource management (Typically consisting of 20 people either directly or indirectly), cost control (Typically accountable for a cost budget of 2 to 8 million), achievement of productivity improvements, and achievement of the account growth plan as agreed in the account roadmap. Key accountabilities: o Leads service delivery to customer(s) in order to deliver contracted service commitments and continual service improvements (typically to senior level). A ...
Submission Deadline: 08/06/2013
Contact email: http://eu.experteer.com/account/signup_now/expatica_com/2160891
Look at all jobs of: Experteer.com
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