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Sr. Support Engineer

Post updated: 21/05/2013


Pentaho Support Engineers are the first point of contact for customers who have purchased a Pentaho Enterprise Edition Subscription (http://www.pentaho.com/products/enterprise/). These individuals are customer-oriented and capable of answering a wide variety of technical questions related to Pentaho's business intelligence and data integration products. Duties * Providing general product information, installation and configuration support (L1 support) * Interviewing customer and partner support contacts to collect all relevant technical information required to diagnose a problem (L2 support) * Communicating effectively with the Pentaho Engineering and Product Management teams to reproduce, r ...

Submission Deadline: 03/06/2013
Contact email: http://eu.experteer.com/account/signup_now/expatica_com/730415







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