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4x Technical Lead Engineer
Post updated: 20/06/2013
Technical Lead Engineer will be involved in a centralised 24x7 technical support team based in Barcelona whose responsibility is: - second and third level technical support services to customer solutions. - manage customer solutions, located across multiple Data centres in Europe. - Proactively and effectively respond to escalations from Service Desk Engineers to incidents generated either by the configured system tools or directly from the customer. - ensuring the right level of documentation regarding customer solutions is available and providing detailed technical knowledge and appropriate procedures to resolve faults within SLA Trains and mentors Service Desk Engineers to ach ...
Submission Deadline: 03/07/2013
Contact email: http://eu.experteer.com/account/signup_now/expatica_com/2073472
Look at all jobs of: Experteer.com
Technical Lead Engineer will be involved in a centralised 24x7 technical support team based in Barcelona whose responsibility is: - second and third level technical support services to customer solutions. - manage customer solutions, located across multiple Data centres in Europe. - Proactively and effectively respond to escalations from Service Desk Engineers to incidents generated either by the configured system tools or directly from the customer. - ensuring the right level of documentation regarding customer solutions is available and providing detailed technical knowledge and appropriate procedures to resolve faults within SLA Trains and mentors Service Desk Engineers to ach ...
Submission Deadline: 03/07/2013
Contact email: http://eu.experteer.com/account/signup_now/expatica_com/2073472
Look at all jobs of: Experteer.com
